PEOPLE
FIRST

Mobility Match is a human-centered mobility solution coordinating transportation for patients frequently missing health care and need based appointments.

ON A MISSION TO REDUCE TRANSPORTATION BARRIERS TO HEALTH CARE AND IMPROVE PATIENT QUALITY OF LIFE.

3.6 Million Americans miss or delay health care appointments each year due to a lack of transportation. Without reliable transportation, patients are forced to forgo preventative care and only seek help in medical emergencies, increasing costs for the patient and the larger health care system.

Cost of a Missed Appointment

$150 BILLION cost to the U.S. health care system for missed appointments.

$40 BILLION in health care expenses paid by insurers

$4 BILLION in missed health care provider revenue due to transportation no-shows

Mobility Match takes a patient centered approach to provide customizable services and increase the likelihood of sustainable appointment adherence. By working directly with the patient to identify their needs, as they relate to transportation inequities, we are able to connect patients to the best transportation option and ensure they are able to get to and from their health destination.

The Mobility Match Difference

TRAVEL EDUCATION
There are many things that transportation helps put into place so patients can get to their health care appointments. We will identify patient needs and provide the appropriate education, resources, and/or referrals to ensure patients have the necessary tools to get to their appointments.

CUSTOMIZABLE EXPERIENCE
The Mobility Match multimodal transportation platform will help coordinate services and connect patients to the most appropriate transportation option, ensuring they are able to make it to and from their health destination.

ACCOUNTABILITY
Mobility Match will follow-up within 24 hours of each scheduled trip, and monthly, to evaluate our services and identify any additional resources needed to ensure patients are able to maintain a continuum of care. 

GETTING YOU WHERE YOU NEED TO BE.

At Mobility Match, we recognize that health is not only going to the doctor’s office but also having access to the pharmacy, the grocery store, and other quality of life destinations. By removing the barriers to transportation and subsequently reducing the stress of not knowing how to get to an appointment, we increase the likelihood of sustainable appointments adherence.

“Never has there been a week where I have not been asked to provide transportation to a patient”

Oncology Nurse Navigator
Atlanta, GA